Account FAQ

Our customers are the reason for everything we do— that’s why we created MyCS. With your MyCS account, easily view your account information, pay invoices, renew maintenance, and download special offers with Commercial Service.

New to MyCS? Check your emails for your login credentials. Already have a MyCS account? Login here.

If you’re new to logging in or haven’t done so in a while, your username is the email address that we have on file. If you don’t know your password, you can reset it here.

FAQ

To login to your account, go to CommercialService.com/MyCS and use the credentials found in your email inbox.

All Commercial Service residential customers are sent an email within 24 hours of account creation if they provide a valid email address when their appointment is set up.

If you did not receive an email with your login credentials, check your spam or junk folder in your email inbox or try resetting your password and use the email address you provided to Commercial Service.

Go to CommercialService.com/MyCS and select Forgot your password? under the login button to reset your password.

If your email is incorrect or needs to be updated, send a request at CommercialService.com/RequestEdit
A change in email address will update your username on your MyCS account. You will only receive a confirmation email if your email address is updated.

Go to CommercialService.com/MyCS and select Forgot your password? under the login button to reset your password.

If your email, phone number, or address is incorrect or needs to be updated, send a request at CommercialService.com/RequestEdit
A change in email address will update your username on your MyCS account. You will only receive a confirmation email if your email address is updated.

All updates will be made within 2-3 business days on your account.

Go to CommercialService.com/profile to see all of your personal information. Click on the ‘Add a new card’ button and input your card information. Your card information is stored with our payment system and is secure. We will never submit a payment with your card on your behalf.

 

Download FAQ PDF

 

If you have any questions, please call us at 812-339-9114